The Studio Spica respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains the kinds of information we may collect, why we collect it, how it may be used and stored, and how you can contact us about your information.
Your personal information is treated with care, respect and only used where it supports the services you have chosen to receive.
1. About The Studio Spica
The Studio Spica provides Human Design readings, educational resources, workshops, programs, group experiences and related personal development services.
Website: thestudiospica.com
Email: [email protected]
2. Personal information we may collect
Depending on how you interact with The Studio Spica, we may collect information including:
- Your name.
- Your email address.
- Your phone number.
- Billing and transaction information.
- Appointment and booking details.
- Your birth date.
- Your birth time.
- Your birth location.
- Human Design chart information.
- Information you voluntarily provide in forms, questionnaires, emails, messages or consultations.
- Information you share during readings, workshops or group programs.
- Your marketing and communication preferences.
- Testimonials or feedback you choose to provide.
- Technical information relating to your use of our website, such as browser information, device information, IP address, website activity and cookies.
- Your name, voice, image or contributions where a live group session is recorded.
3. Why we collect personal information
We may collect and use personal information to:
- Provide Human Design readings and generate or interpret Human Design charts.
- Process purchases and payments.
- Schedule and deliver appointments.
- Provide workshops, programs, courses, communities and digital products.
- Provide access to Burn the Fucking Back Burner and other group experiences.
- Communicate with you about purchases, appointments, programs or enquiries.
- Provide customer support.
- Send marketing emails or updates where you have consented to receive them or where otherwise permitted by law.
- Improve our services, website and customer experience.
- Maintain appropriate business and transaction records.
- Meet legal, accounting or regulatory obligations.
- Protect the security of our services and systems.
4. Birth details and Human Design data
Human Design readings require birth information including your date, time and location of birth.
We use this information for the purpose of generating and interpreting your Human Design chart and providing related services.
Please provide birth information only where you are comfortable doing so.
Where you provide another person's birth details, you should ensure you have an appropriate basis or permission to provide that information to us.
5. Group programs and recordings
Some Studio Spica programs, including Burn the Fucking Back Burner, may include recorded live group sessions.
These recordings may contain participant names, voices, video and contributions.
Recordings are made available privately to participants in the relevant program and are not intended for public distribution.
The Studio Spica will not publicly use identifiable participant contributions, recordings, images or personal stories for promotional purposes without permission.
6. How we collect information
We may collect information directly from you when you:
- Complete a form.
- Generate or submit Human Design information.
- Make a purchase.
- Book a reading or session.
- Register for a workshop or program.
- Join a Studio Spica community.
- Contact us by email, social media or another communication channel.
- Participate in a reading, workshop, live call or group program.
- Subscribe to marketing communications.
- Use our website.
Some information may also be collected automatically through website technology, analytics or cookies.
7. Payments
Payments may be processed by third party payment providers.
The Studio Spica does not necessarily receive or store your complete payment card details.
Payment providers may collect and process information according to their own privacy policies and legal obligations.
We may retain transaction records such as your name, contact information, purchase, amount paid, date and payment status.
8. How we store and protect information
Personal information may be stored electronically using secure business systems and third party service providers.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
No electronic storage or internet transmission system can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business records, or meet legal obligations.
9. Third party service providers
The Studio Spica may use third party providers to operate parts of the business.
These may include providers for:
- Website hosting.
- Customer relationship management.
- Email communication.
- Appointment scheduling.
- Payment processing.
- Video conferencing.
- Cloud storage.
- Analytics.
- Social media.
- Community communication, including Telegram.
Some providers may process or store information outside Australia.
Where reasonably practicable, we select reputable providers and rely on their privacy and security practices to protect information processed through their systems.
10. Overseas storage and processing
Some technology providers used by The Studio Spica may operate servers or businesses outside Australia.
As a result, personal information may be stored or processed in other countries.
The countries involved may vary depending on the providers we use.
Where Australian privacy law applies to The Studio Spica, we will manage overseas disclosures in accordance with applicable legal requirements.
11. Marketing communications
If you subscribe to Studio Spica marketing communications, we may send you emails about content, offers, workshops, readings or other Studio Spica activities.
You can unsubscribe using the unsubscribe link in an email or by contacting us.
Transactional communications relating to something you have purchased or booked may still be sent where necessary to provide that service.
12. Cookies and website analytics
The Studio Spica website may use cookies, analytics tools and similar technology.
These tools can help us understand how visitors use the website, improve website performance and understand the effectiveness of marketing.
You may be able to control cookies through your browser settings.
Disabling some cookies may affect website functionality.
13. Accessing or correcting your information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
We may need to verify your identity before responding to a request.
In some circumstances, access may be limited where permitted or required by law.
14. Deletion requests
You may ask us to delete personal information we hold about you.
We will consider the request and delete information where reasonably possible and appropriate.
We may need to retain certain information where required by law, for legitimate business record keeping, dispute resolution, accounting or transaction purposes.
15. Privacy concerns and complaints
If you believe your personal information has been mishandled, please contact us at:
Please describe your concern and any relevant circumstances.
We will review the issue and aim to respond within a reasonable period.
Where the Privacy Act applies and you are not satisfied with our response, you may also have the right to contact the Office of the Australian Information Commissioner.
16. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology providers or information handling practices change.
The current version will be published on this page and will show the date it was last updated.
Contact The Studio Spica
If you have a question about this Privacy Policy or how your personal information is handled, please contact:
Website: thestudiospica.com